Shipping policy

Last Updated: August 15, 2026

TIRPeptide ships research products to customers in supported destinations worldwide, subject to product restrictions, carrier availability, customs requirements, and applicable laws.

1. Order Processing

Orders are processed after payment and required order information have been confirmed.

Processing times vary depending on:

  • Product availability
  • Order quantity
  • Product specifications
  • Custom synthesis requirements
  • Quality control procedures
  • Destination country

Custom peptide synthesis and made-to-order products may require additional production time before shipment.

2. Shipping Methods

Available shipping services may include international express couriers and specialized logistics providers.

The available delivery method may depend on the destination, product characteristics, required storage conditions, and package size.

Where available, tracking information will be provided after shipment.

3. Delivery Times

Estimated transit times provided by TIRPeptide are estimates only and are not guaranteed.

Delivery may be affected by:

  • Customs clearance
  • Carrier delays
  • Public holidays
  • Weather conditions
  • Remote-area delivery
  • Local import requirements
  • Incorrect or incomplete shipping information
  • Events outside our reasonable control

4. Customs, Duties and Taxes

International shipments may be subject to import duties, customs fees, VAT, taxes, brokerage fees, permits, or other charges imposed by the destination country.

Unless otherwise agreed in writing, these charges are the responsibility of the recipient.

Customers are responsible for ensuring that products ordered from tirpeptide.com may legally be imported, received, possessed, and used in their destination jurisdiction.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

TIRPeptide is not responsible for delivery issues caused by incorrect or incomplete information supplied by the customer.

If a shipment is returned because of an incorrect address, unsuccessful delivery attempt, recipient refusal, or failure to complete customs procedures, additional shipping charges may apply.

6. Damaged Packages

Customers should inspect packages promptly after delivery.

If a package appears damaged, please retain:

  • The product
  • Original packaging
  • Shipping carton
  • Shipping label
  • Photographic evidence

Contact service@tirpeptide.com as soon as possible.

7. Lost Shipments

If tracking indicates an unusual delay or possible loss, contact us and we will assist with the carrier investigation where appropriate.

A replacement or refund will be determined after reviewing the shipment circumstances and carrier information.

8. Temperature-Sensitive Products

Certain products may require specific packaging or storage conditions.

Customers are responsible for following the storage instructions provided with the applicable product immediately after delivery.

9. Contact Us

For shipping and delivery questions:

TIRPeptide
Website: tirpeptide.com
Email: eiidb823@outlook.com